Service Design

Customers in the focus of service development

Service design helps to create solutions for the production and use of services. A strong focus on customer ensures that the developed products meet the customers' needs and wishes, thus improving the customer relationship . The design of the product relies always on the company's business objectives, branding and knowledge. Service design and its tools apply equally to the service development of both service and manufacturing companies.

Tommi Siljamäki | Account manager, senior designer | Tel. +358 50 573 4003 | tommi.siljamaki(at)