
Restrategizing for the post-pandemic era: Service design for digital transformation in the art and cultural sector
Norrgrann, A., Lammi, M., and Shah, S. (2022) Restrategizing for the post-pandemic era: Service design for digital transformation in the art and cultural sector, in Lockton, D., Lenzi, S., Hekkert, P., Oak, A., Sádaba, J., Lloyd, P. (eds.), DRS2022: Bilbao, 25 June – 3 July, Bilbao, Spain. https://doi.org/10.21606/drs.2022.687