Julkaisut arkisto - Sivu 12 12:stä

Service innovation in Finland. A national survey about service business and innovation in Finland 2011.

The role and importance of service business has increased in last decades. Services offer possibilities for a competitive advantage but this require continuous service development in order to improve value creation of customers. Design Centre MUOVA studied the status of service business and service innovation and design in Finnish companies in a national survey. The study pointed out that companies need to tackle service innovation and business in a strategic manner including commitment to service business, proper resourcing, and suitable tools. Service-oriented companies succeed better in service innovation, which encourages other companies to harvest the potential of service business.

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Design practices contributing to meaning-changing innovations – Case study in Finnish boating industry

Pekkala, Janne & Peltonen, Sanna (2014) Design practices contributing to meaning-changing innovations – Case study in Finnish boating industry.

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Journey from Service Value to Business Opportunities: Re-designing Voluntary Water Quality Monitoring

Peltonen Sanna, Siljamäki Tommi & Lammi Miia (2013). Journey from Service Value to Business Opportunities: Re-designing Voluntary Water Quality Monitoring. Conference Proceedings, Sustainable Innovation 2013, Collaboration, Co-creation & New Business Models. Towards Sustainable Product Design: 18 th International Conference. University for the Creative Arts, Epsom, UK.

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Open wave – tutkimus avoimen innovoinnin mahdollisuuksista venealalla

Jakobsson Minna & Janne Pekkala, Annika Hissa, Annele Eerola, Jouko Myllyoja, Tatu Lyytinen (2013). Open wave – tutkimus avoimen innovoinnin mahdollisuuksista venealalla. Aalto-yliopiston taiteiden ja suunnittelun korkeakoulu. Open wave -tutkimusraportti ladattavissa ilmaiseksi Aalto ARTS Books -kirjakaupasta: https://aaltodoc.aalto.fi/handle/123456789/11846

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Framing New Product Meanings with Design Drivers

Pekkala, Janne and Sanna Peltonen (2013) Framing New Product Meanings with Design Drivers: Designers’ Perceptions. Virtual presentation in 7th International Conference on Design Principles and Practices, Chiba University, Chiba, Japan, 6-8 March 2013

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The Motivations for Participating in Voluntary Activities — Hooking Citizens into Water Quality Monitoring.

Peltonen Sanna, Siljamäki Tommi & Lammi Miia (2013). The Motivations for Participating in Voluntary Activities — Hooking Citizens into Water Quality Monitoring. Presented in 9th International Conference on Environmental, Cultural, Economic and Social Sustainability Hiroshima, Japan, January 23-25, 2013.

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Towards lean factory –combining lean thinking with promising manufacturing method. A case of Finnish boat industry

Ehrs, M., Pekkala, J., Rymaszewska, A (2011). Towards lean factory –combining lean thinking with promising manufacturing method. A case of Finnish boat industry. Proceedings of the 2011 2nd International Conference on Mechanical, Industrial and Manufacturing Technologies. Singapore

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The challenge of product development- a case of Finnish boating industry

Ehrs, M. Pekkala, J., Rymaszewska, A (2011). The challenge of product development- a case of Finnish boating industry. Proceedings of the 2011 International Conference on Industrial Technology Economics. Kuala Lumpur.

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Qualitative methods in Service Design – Identifying customer value through social media

Lammi, Miia & Sanna Peltonen, Elina Annanperä, Maiju Seppälä, Hanna Luotola, Jussi Loukiainen, Jouni Markkula. (2010). Qualitative methods in Service Design – Identifying customer value through social media. Proceedings of the 3rd Qualitative Research Conference, 1-3. June 2010, University of Vaasa, Finland. ISBN 978-952-476-309-7.

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